Privacy Policy

Privacy Policy

Your privacy is critically important to us. This Privacy Policy outlines how MeraPayment collects, uses, protects, and shares your information when you use our website and mobile application. By using MeraPayment, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service for construction contractors:

Personal Information: Name, phone number, email address, Aadhaar details, PAN number, and company information.

Labour Data: Information about workers you add, including their names, attendance records, wages, and bank details.

Biometric & Verification Data: To ensure attendance accuracy, we collect live camera images and location data for liveness verification. This data is strictly used to verify the physical presence of workers.

Payment & Financial Data: Transaction history, invoice details, and billing information necessary to process payments and handle disputes.

2. How We Use Your Information

The data we collect is used to power the core features of MeraPayment:

Attendance Management: Verifying worker identity via camera liveness checks to prevent proxy attendance.

Invoicing & Billing: Generating accurate invoices based on verified labour data and sharing them with main contractors.

Legal Support: Facilitating dispute resolution and legal escalation services when payments are overdue.

Platform Security: Monitoring for suspicious activity and ensuring compliance with our terms.

Attendance Verification

Camera images captured during attendance are processed specifically for liveness verification. We respect worker privacy and do not use this data for surveillance beyond attendance confirmation.

Secure Biometric Handling

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information in the following circumstances:

With Main Contractors: Invoice data and attendance reports are shared with the main contractor to facilitate approval and payment.

Legal Service Providers: If you initiate a legal escalation, relevant case details are shared with our legal partners to issue notices and manage disputes.

Service Providers: We use trusted third-party services for payment processing, SMS notifications, and cloud hosting.

Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Security

The security of your data is our priority. We implement robust security measures, including:

Encryption of sensitive data in transit and at rest.

Strict access controls to ensure only authorized personnel can access critical information.

Regular security audits and updates to our infrastructure.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.

5. Your Rights

As a user of MeraPayment, you have the right to:

Access and update your personal profile and company details.

Request a copy of the data we hold about you.

Request deletion of your account, subject to retention requirements for legal and financial records.


Privacy Inquiries

If you have any questions about this Privacy Policy or how we handle your data, please contact our Privacy Officer at:

Email: support@merapayment.com

Phone: +91-7550265502

Address

Bewmetrics

994, 1th Floor, Koramangala 1th Block,

Bengaluru, Karnataka - 560034